Terms and Conditions

Last Updated: April 16, 2026

Welcome to Emote . By accessing this website at https://emotenow.app and using our AI services, you agree to comply with and be bound by the following terms and conditions.

PLEASE READ CAREFULLY: These terms include a mandatory disclaimer regarding medical advice and emergency services.

⚠️ Emergency Situations and Crisis Disclaimer

PLEASE READ THIS SECTION CAREFULLY

IF YOU ARE EXPERIENCING THOUGHTS OF SUICIDE, SELF-HARM, OR HARMING OTHERS, OR IF YOU ARE EXPERIENCING A MENTAL HEALTH EMERGENCY:

• IMMEDIATELY STOP USING EMOTE
• DIAL 988 (US) FOR THE SUICIDE AND CRISIS LIFELINE
• CALL 911 (US) OR 108/112 (INDIA) FOR EMERGENCY SERVICES
• GO TO THE NEAREST EMERGENCY ROOM
• CONTACT A QUALIFIED MENTAL HEALTH PROFESSIONAL

EMOTE IS NOT AN EMERGENCY SERVICE AND CANNOT HELP IN CRISIS SITUATIONS.

1. Introduction and Acceptance

By accessing or using Emote, you agree to these Terms and Conditions ("Terms"). If you disagree with any part of these Terms, please do not use our services.

These Terms constitute a legally binding agreement between you and Emote. By creating an account or using our services, you represent that you have read, understood, and agree to be bound by these Terms.

2. Beta Services and Service Availability

You acknowledge that Emote is currently in a Beta phase. The services may contain bugs, errors, or inaccuracies. You understand and agree that:

• The service is provided "AS IS" and "AS AVAILABLE" without any warranties of any kind, express or implied
• We do not guarantee continuous, uninterrupted, or secure access to our services
• Features may change, be removed, or be updated without prior notice
• Service performance may vary and is subject to technical limitations
• We reserve the right to modify, suspend, or discontinue any aspect of the service at any time

3. NOT Medical Advice (Critical Disclaimer)

Emote is an AI-powered emotional companion. It is NOT a doctor, therapist, or licensed mental health professional.

No Diagnosis

The AI cannot and does not diagnose mental health conditions such as depression, anxiety disorders, bipolar disorder, PTSD, or any other medical or psychiatric condition. Any insights provided are for self-reflection purposes only and should never be considered a professional diagnosis.

No Treatment

The conversations provided by Emote are for emotional support, journaling, somatic awareness, and self-reflection purposes only. They do NOT constitute medical advice, psychiatric treatment, psychotherapy, counseling, or any form of professional mental health intervention.

Emergency Situations

If you or someone you know is in immediate danger, experiencing a medical emergency, or having thoughts of self-harm or suicide, STOP using this service immediately and:

• Call your local emergency services (911 in US, 108/112 in India)
• Visit the nearest emergency room
• Contact the Suicide and Crisis Lifeline (988 in US)
• Reach out to a qualified mental health professional

Not a Substitute for Professional Care

Emote is designed to complement—not replace—professional mental health care. Always consult with a qualified healthcare provider for any questions regarding your mental health, medical conditions, or treatment options.

4. Age Restrictions and Eligibility

Minimum Age Requirements

You must be at least 13 years old to use Emote. If you are between 13 and 18 years old, you must:

• Have your parent or legal guardian's permission to use Emote
• Have your parent or legal guardian review and accept these Terms on your behalf
• Use Emote under appropriate adult supervision

User Responsibility

By using Emote, you represent and warrant that:

• You are at least 13 years old
• If you are between 13 and 18 years old, you have obtained parental or legal guardian permission
• You have provided truthful and accurate information about your age
• You understand that Emote reserves the right to terminate any account if we believe you have misrepresented your age

Parent/Guardian Responsibility

For users between 13 and 18 years old, the parent or legal guardian:

• Must review these Terms and our Privacy Policy
• Accepts responsibility for the minor's compliance with these Terms
• Accepts responsibility for all activities that occur under the minor's account
• Must ensure appropriate professional mental health care is sought when needed
• Understands that Emote is not a substitute for professional care

5. User Accounts and Security

To use Emote, you must create an account by providing:

• A valid email address
• Any additional personal information as requested

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorized use of your account
• Ensuring your account information is accurate and up-to-date

You may not share your account credentials with others or allow others to access your account. We are not liable for any loss or damage arising from your failure to maintain account security.

6. User Conduct and Prohibited Uses

By using Emote, you agree NOT to:

• Use the service for any illegal purpose or in violation of any applicable laws
• Attempt to reverse-engineer, decompile, disassemble, or hack the AI models or backend infrastructure
• Input sensitive personal data such as financial information, government IDs, social security numbers, or detailed health records that are not relevant to emotional wellness conversations
• Harass, abuse, threaten, or harm another person via the platform
• Impersonate any person or entity, or falsely represent your affiliation with any person or entity
• Interfere with or disrupt the functionality, servers, or networks connected to Emote
• Attempt to gain unauthorized access to any portion of the service or any systems or networks
• Use automated scripts, bots, or scrapers to access the service
• Create competing services using our data, models, or intellectual property
• Upload viruses, malware, or any malicious code
• Violate the intellectual property rights of Emote or third parties

Violation of these prohibited uses may result in immediate termination of your account and legal action if applicable.

7. Intellectual Property Rights

The underlying software, algorithms, "Smart Controller" logic, AI models, design, branding, and all content of Emote are the exclusive property of Emote and its founders, protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to use the service for personal, non-commercial use only.

Your Content

You retain ownership of the original content (conversations, inputs) you provide to Emote. However, by using the service, you grant Emote a non-exclusive, worldwide, royalty-free license to use your content for:

• Service delivery and operation
• Service improvement and model training (using anonymized data)
• Research and development
• Quality assurance and safety monitoring
• Analytics and insights generation

Note: Personally identifiable information is removed from data used for model improvement, as detailed in our Privacy Policy.

8. Mandatory Acknowledgments

By using Emote, you explicitly acknowledge and agree that:

Emote is NOT:

• A substitute for professional mental health treatment or therapy
• A crisis intervention service or suicide prevention hotline
• Capable of preventing or treating mental health emergencies
• Staffed by human mental health professionals, therapists, or counselors
• A medical device or medical service of any kind
• Capable of diagnosing or treating any medical or mental health condition
• Monitored in real-time by humans for safety or well-being

You Understand That:

• Emote uses artificial intelligence technology that has inherent limitations
• The AI may provide incorrect, incomplete, inappropriate, or potentially harmful responses
• You use Emote entirely at your own risk
• No specific outcomes, benefits, or improvements are guaranteed
• You are solely responsible for all decisions and actions taken based on interactions with Emote
• Emote cannot and does not monitor for user safety or well-being in real-time
• No human reviews or monitors your conversations in real-time unless for safety flagging or debugging

9. Limitation of Liability and Waiver

Limitation of Liability

To the fullest extent permitted by law, Emote and its founders, employees, contractors, partners, and affiliates shall NOT be liable for any:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or use
• Emotional distress or mental anguish
• Physical harm or injury
• Damages arising from your use or inability to use the service
• Damages arising from reliance on any information provided by the AI
• Damages arising from unauthorized access to your data

This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

Waiver and Release

To the maximum extent permitted by law, you:

• EXPRESSLY WAIVE AND RELEASE Emote from any and all liability, claims, causes of action, damages, costs, or expenses arising from your use of the service
• AGREE TO INDEMNIFY AND HOLD HARMLESS Emote and its affiliates against any claims, damages, or expenses (including legal fees) arising from your violation of these Terms or your use of the service

Maximum Liability

In jurisdictions where liability limitations are restricted, our maximum aggregate liability to you for all claims shall not exceed the amount you paid us (if any) in the twelve (12) months preceding the claim.

10. Subscriptions and Payment

If we offer paid subscription services:

• Payments are processed through trusted third-party payment processors (such as Stripe)
• Payment processing is subject to the payment processor's terms of service and privacy policy
• Subscription fees are billed in advance on a recurring basis
• You authorize us to charge your payment method for all applicable fees
• Prices may change with 30 days' advance notice
• Refund policies will be clearly stated at the time of purchase
• You are responsible for providing accurate payment information and updating it as needed

11. Privacy and Data Usage

Your use of the service is also governed by our Privacy Policy . By using Emote, you consent to the collection and use of information as detailed in that policy, including:

• Collection of conversation data for service delivery
• Use of anonymized data for model improvement and research
• Encryption and secure storage of your data
• Sharing data with third-party service providers (as described in the Privacy Policy)

Please review our Privacy Policy to understand our data practices in detail.

12. Termination

Termination by You

You may terminate your account at any time by following the account deletion process in the application settings or by contacting us at founder@emotenow.app .

Termination by Emote

We may terminate or suspend your access:

• Without prior notice or liability
• For any reason in our sole discretion
• If we believe you violated these Terms
• To comply with law or protect our rights or the rights of others
• For account inactivity or abuse
• For fraudulent or illegal activity

Effect of Termination

Upon termination:

• Your right to use the service immediately ceases
• Your account and data may be deleted according to our data retention policies
• Provisions of these Terms that by their nature should survive termination will survive

13. Modifications to Terms

We may modify these Terms at any time. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify you via email (for significant changes)
• Display a prominent notice within the application

Changes are effective immediately upon posting unless otherwise stated. Your continued use of the service after changes constitutes acceptance of the updated Terms.

If you do not agree to the modified Terms, you must stop using the service and delete your account.

14. Third-Party Links and Services

We may provide links to external resources that are not operated by us. We are not responsible for the content or practices of these third-party sites.

• Third-party services have their own terms and privacy policies
• Use of third-party services is at your own risk
• We do not endorse or assume responsibility for third-party content

15. Accessibility

We strive to make our services accessible to all users, including those with disabilities. If you have specific accessibility needs or encounter barriers, please contact our support team at founder@emotenow.app .

We welcome feedback on improving accessibility and are committed to continuous improvement.

16. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of India , without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of Emote shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu, India .

You agree to submit to the personal jurisdiction of these courts and waive any objections based on inconvenient forum.

17. Dispute Resolution

Before filing a lawsuit, you agree to first contact us at founder@emotenow.app to attempt to resolve the dispute informally.

We are committed to resolving disputes in good faith through direct communication whenever possible.

18. Severability and Waiver

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

19. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Emote regarding the use of our services and supersede all prior agreements and understandings.

20. Contact Information

If you have any questions about these Terms, please contact us:

Email: founder@emotenow.app

Website: https://emotenow.app

Jurisdiction: Chennai, Tamil Nadu, India

21. Your Acknowledgment and Acceptance

By using Emote, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with these Terms, please do not use our service.

Your emotional wellness journey is important to us. These Terms are designed to protect both you and Emote while ensuring transparency about what our service can and cannot do.